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Problems Logging In?
If you are having problems logging onto the course for the first time, you may need to adjust your browser's security settings and/or firewall settings.

Adjusting Security Settings
1. First, make sure you are using Internet Explorer 6 or higher.
2. In your browser select the Tools menu, then click Internet Options
   (In Internet Explorer for AOL the Tools menu is labeled Settings)
3. Select the Security tab and click the Default Level (medium)
4. Click OK and try to login again

Adjusting Firewall Settings
You can either turn off your firewall while taking the course, or configure it to accept cookies from our site by adding www.trainingcourseonline.com to your site-list and leaving Cookie Control on Medium.

EZ Firewall Instructions
Click the EZ Firewall icon (lower right screen)
Select the Privacy menu option
On the Main tab, set the cookie control to Off

Password Look-up
If you have previously registered, we can automatically email your username and password provided that your registration information is up-to-date. If found, you will see a successful confirmation page.

   *Your Email Address

Request a New Password
Use this form to have us manually send you a password if the Password Look-up form did not work. We will look-up your information and send you a new username and password within 24 hours.

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